Here at Physiohaüs we pride ourselves on the expertise of our physiotherapy team, with their vast experience in assessing and treating a huge variety of conditions from back pain to tennis elbow and much more in between you will be in safe hands.

Physiotherapy helps restore movement and function when you are injured or have pain, whether through sport, occupational or otherwise. We treat people of all ages and can look at a huge variety of conditions offering you a full assessment, diagnosis and treatment.

The future of physiotherapy, the transition to online consultations at Physiohaus.

We have made the decision to transition to online services from today. 

We feel that we are in a unique position at Physiohaus at this time to both promote the government advice on social distancing whilst continuing to offer the same fantastic physiotherapy service our clients are used to. For us this is the best way we can help look after you, your family and our clinicians.  

Without doubt online consultations are a huge part of the future for accessing physiotherapy, injury assessment, advice and rehabilitation and there is never a better time to make this transition than in the face of adversity, to adapt to and overcome the challenge that faces all of us over the coming months.

Whilst we have chosen to stop hands on treatment for the time being this in no way affects the value of our services. In fact it is exciting for us to explore how the use of technology to streamline your care and rehabilitation can enhance and improve our offering. From booking an appointment, meeting and working with our amazing team of experienced physiotherapists and throughout your rehabilitation, we aim to make using our online services as convenient and easy as possible.

We can help you recover from injury and stay fit and healthy even from the safety and comfort of your own home!

Online Consultations

From now on you are able to book an online consultation with any one of our team using our website or speak to Tracy by calling the usual clinic number.

When you book you will be asked, as usual, to provide contact information such as email and phone number etc and to state your preference on how you would prefer to be contacted. We are using our usual diary management system Cliniko as our default software as this allows us to share our screen with you to help demonstrate assessment and exercises, talk through advice and have multiple clinicians present if a second opinion is required. The link as to how to join the session will be included in the appointment confirmation and the reminder service we offer. You do not need to download any specific software for the session.

In principle the online sessions will retain the same format as a face to face session. We are also working hard to put together a protocol for online bike fitting and when we have finalised this we will be in touch with more information!

You will receive a link to make payment using iZettle prior to the session

Menu of Online Services

Online Assessment Appointment 45 mins £35

An initial appointment will take up to 45 mins and will include an interview and subjective assessment to understand more about the issue and how it is affecting you. You will then be guided through a physical assessment which will include certain tests and observations in order to determine the cause of the problem and a diagnosis if relevant. The clinician will then put together a plan of action to manage your problem. This may include advice on how to manage the symptoms you are experiencing effectively, optimise the healing process and rehabilitation exercises. A personal exercise plan will be sent to you by email following your session using the exercise prescription app Physitrack, including videos and descriptions of exactly what you need to do to get you back to full fitness as soon as possible. 

A follow up session will be arranged at a time to suit you to review your progress and tailor the treatment plan towards achieving the rehabilitation goals.


Online Review Appointment 30 mins £28

A follow up session will take up to 30 mins and include a review of your progress so far with your rehabilitation and any further assessment and testing required to tailor your treatment and get you back to full fitness as soon as possible. If changes are needed to your rehabilitation plan then these will be made and available to access using the Physitrack app.


Online Consultations FAQ’s

- What should I wear for my online physiotherapy appointment?

Please wear clothing that you would usually use to exercise in. If possible this should be lose fitting to allow for movement and please bear in mind that it may be necessary to reveal the area of the body that is affected in order for the physiotherapist to understand more about the problem during the initial assessment.

- How do I make payment for my online physiotherapy appointment?

At the moment we do not have the capacity to take payment during the booking process on our website as the clinic management software does not include this function yet. You will be contacted directly after making the booking by our clinic manager Tracy with details of how to pay using your card through iZettle.

- Where will the physiotherapist be during the online appointment?

Our team of experienced physiotherapists understand the importance of patient confidentiality and maintain exemplary professional standards governed by the Health & Care Professions Council and Chartered Society of Physiotherapists. They have all been advised to work from home and have undergone training for online consultation best practice. Where possible they will have a dedicated and private space set up in their homes to carry out the sessions.

- What device should I use for my online appointment?

You can use a wifi enabled and video capable laptop, tablet or smart phone or simply a telephone if you prefer. You will receive an email after booking with instructions including a link to join the online session at the time and date specified or you will be contacted by telephone. 

- What space will I need and where is best for me to be set up ready for my online appointment?

You will need a stable wifi or telephone connection and space to be able to move around. It is also important that where possible you can be away from others so that you and the physiotherapist can concentrate on your problem. It is important that the space is well lit so it is easy to observe and assess your issue. If using a phone or tablet it may be a good idea to have a stand or tripod so that you can set up the camera at a distance when required to demonstrate movements etc.


Common Conditions we treat include:

  • Back Pain
  • Neck Pain
  • Shoulder Pain
  • Knee Pain
  • Foot Pain 
  • Tennis/Golfers Elbow
  • Sports Injury

Treatments we offer include:

  • Rehabilitation
  • Manual Therapy Manipulation
  • Soft Tissue Therapy
  • Postural Advice
  • Ergonomic Advice
  • Taping and Strapping
  • Acupuncture

In addition to the treatments above our physiotherapist will always provide an exercise plan to help you manage your condition and return to normal activities as quickly as possible. Book Online. 

Take a look at our advice video's to see if they can help you self-manage your injury, if not get in touch and we can help!